- To be made NO LATER than 3 days from close of auction to ensure inventory.
- PAYPAL is preferred.
- If payment is not received within these terms, we reserve the right to sell and/or post the item again. Contact us if you need more time.
- Arizona residents please add sales tax of 9.1%.
- FedEx Ground or Freight or SmartPost.
- FedEx does not ship to PO Box, APO or FPO. No exceptions. Please provide your complete street name, number and phone number.
- USA (lower 48). Ask for a quote (city and zip code) into Alaska, HI and PR.
- You are responsible for all duties, taxes and related tarrifs.
- All orders are shipped to your CONFIRMED ebay physical address. Any other option or request is REFUNDED. WE ONLY SHIP TO YOUR PAYPAL SHIP TOO ADDRESS. This protects the seller and buyer from fraud.
- Pick up fee from our warehouse is 50% of the flat rate to ship.
- Your own shipping arrangements are subject to the pick up fee, depending on the order.
- Item will ship once payment is received and cleared per operating hours.
- Item will ship in the retail box unless specified, and with an additional fee $8 (optional) to double box.
- Shipping insurance is included in shipping.
- IF there is a shipping issue, we will assist in making a claim with the carrier.
- If the item is damaged in transit, you need to notify us within 3 days of receipt.
- The item will ship to your ebay address on file with ebay.
- NO EXCEPTIONS
- An email to your paypal address is sent with each and every order.
- Some email filters or spam filters may block this email. Check your settings and spam folder.
- You should receive your item within 3 – 10 working days from when your payment clears.
- We work hard for your business and expect the ebay community to be SAFE and HONEST for all involved.
- We do report spoofs, scams, fake emails, bogus second chance offers, and non-paying bidders to ebay and paypal.
- READ THE DESCRIPTION.
- Do NOT assume!
- Refer to the manufacturer part number at the manufacturers’ web site for more specs and information.
- If you still have questions, please email BEFORE close of auction. We will respond in the order they are received as per operating hours.
- Most items will have an optional warranty through square trade. Once the listing closes, go to www.squaretrade.com and plug in the ebay auction number. Factor about 12% of the selling price for the optional warranty through square trade.
- All warranties and guarantees are described in the listing.
- Please contact us within the stated warranty period for troubleshooting or return RMA instructions.
- Item cannot be broken from improper handling, tampered with, exchanged, or any labels removed or reshipped.
- IF there is NO description of a warranty, do not assume it will have one. It will not.
- Hardware Warranty - will cover parts and labor in our shop ONLY and does NOT include software, consumables, any shipping or packing, if needed. NO EXCEPTIONS.
- We will either fix and repair or exchange (at our discretion).
Location / Hours of operation
- You MUST notify us within 14 days of receipt to receive an RMA (return material authorization) number. NO EXCEPTIONS!
- Any items returned without an RMA number will be refused.
- RMA can take up to 7 days to process after we receive the item back.
- RMA is valid for 10 working days. Afterwhich, the item will be refused.
- Item MUST be unopened and in reselable condition (NO EXCEPTIONS).
- All returns are subject to a 20% restock fee or $25 whichever is greater PLUS the cost of shipping the item to you.
- You are responsible for return shipping.
- Sorry, NO refunds.
- Laser Xperts, Inc. is located in sunny Tucson, AZ.
- Hours of operation are: M-Th 8am – 4:30pm MST, Fri 8am – 4pm MST.
- FedEx picks up M - F around 3 PM MST.
- Closed holidays and weekends.
- All emails, orders and inquiries are processed during normal business hours.
Since 1989, Laser Xperts, Inc. has been saving the world, one printer at a time! Many of our products listed at auction come from corporate returns, overstock, stale inventories, discontinued, customer returns, shipping claims, new, unused in the retail opened box, refurbished, factory defects, factory refurbished, wholesale lots, and the like.
Many of these products come without consumables and related items. The description of each and every item will list what is included to the best of our knowledge.
Laser Xperts, Inc. is not responsible for errors, omissions, compatibility issues, software problems and related errors.